Title: oomates Author: oomates Published: јули 7, 2026 Last modified: септември 5, 2026 --- Search plugins ![](https://ps.w.org/oomates/assets/icon.svg?rev=3593282) # oomates By [oomates](https://profiles.wordpress.org/oomates/) [Download](https://downloads.wordpress.org/plugin/oomates.1.12.0.zip) * [Details](https://mk.wordpress.org/plugins/oomates/#description) * [Reviews](https://mk.wordpress.org/plugins/oomates/#reviews) * [Installation](https://mk.wordpress.org/plugins/oomates/#installation) * [Development](https://mk.wordpress.org/plugins/oomates/#developers) [Support](https://wordpress.org/support/plugin/oomates/) ## Description oomates is an AI agent built for WooCommerce that helps your store sell more, support faster, and capture leads automatically. #### Product Discovery & Sales Your customers can search, browse, and buy products directly inside the chat widget. oomates understands natural language queries, shows relevant products with variants, and lets shoppers add items to their WooCommerce cart without leaving the conversation. #### Customer Support oomates answers questions about orders, shipping, returns, and store policies using your store’s actual data. When it can’t resolve an issue, it automatically creates a support ticket for your team. #### Lead Capture & Scheduling Qualify leads through natural conversation, book appointments via integrated calendar, and sync everything to your CRM. #### Key Features * AI chat widget embedded on your store * In-chat product search and cart management * Real-time WooCommerce cart integration (add, update, remove items) * Order status tracking and notifications * WhatsApp channel support * Email marketing automations (abandoned cart, post-purchase, welcome series, win- back) * Custom agent persona and branded tone * Configurable store rules and policies * Support ticket escalation #### How It Works 1. Install the plugin and enter your oomates secret key 2. The plugin embeds the oomates widget on every page of your store 3. Customers interact with your AI agent to find products, get support, and complete purchases ### External Services This plugin connects to the **oomates** platform to provide AI chat functionality. The following external services are used: #### oomates Backend API * **Service:** oomates API (`https://api.oomates.com`) * **Purpose:** Fetches widget configuration, processes AI chat conversations, logs cart events, and handles automation webhooks (order events, status changes) * **Data sent:** Store URL, cart operations, order details (email, items, totals), WooCommerce session IDs. For a visitor who is signed in to your site, the chat request also carries a signed token describing them: their WordPress user ID, display name, email address and roles, and — if LearnDash is active — the titles and completion percentage of the courses they are enrolled in. Nothing is sent for logged-out visitors, and the whole behaviour can be switched off in the plugin settings (“Recognise signed-in users”). * **When:** On every page load (widget config), on cart operations, on WooCommerce order/status events, and — for signed-in visitors only — with each chat message * **Terms of Service:** [https://oomates.com/terms](https://oomates.com/terms) * **Privacy Policy:** [https://oomates.com/privacy](https://oomates.com/privacy) #### oomates Widget (CDN) * **Service:** oomates CDN (`https://cdn.oomates.com`) * **Purpose:** Serves the chat widget JavaScript (loader and widget UI) * **Data sent:** None (static asset download only) * **When:** On every front-end page load #### Analytics * **Service:** Mixpanel (`https://cdn.mxpnl.com`) * **Purpose:** Collects anonymous widget usage metrics (e.g. widget opens, searches) to power analytics in your oomates dashboard * **Data sent:** Widget usage events * **When:** When the chat widget is loaded on front-end pages * **Privacy Policy:** [https://mixpanel.com/legal/privacy-policy](https://mixpanel.com/legal/privacy-policy) ## Installation 1. Upload the `oomates` folder to `/wp-content/plugins/` or install via the WordPress plugin screen 2. Activate the plugin through the “Plugins” menu 3. Open the **oomates** menu in your WordPress admin and enter your secret key (starts with `cpd_sk_`) 4. The chat widget will appear on your store automatically #### Requirements * A oomates account — sign up at [oomates.com](https://oomates.com) * WooCommerce 5.0 or later (optional — required only for cart, order, and automation features) ## FAQ ### Do I need a oomates account? Yes. The plugin connects your WooCommerce store to the oomates platform, which provides the AI agent. Sign up at [oomates.com](https://oomates.com). ### Does the plugin work without WooCommerce? The chat widget itself will load on any WordPress site, so oomates can still serve as a conversational assistant for service-based businesses. However, e-commerce features — cart integration, product search, order tracking, discount rules, and marketing automations — require WooCommerce to be installed and active. ### Can I customize the widget appearance? Yes. You can adjust the bubble position (horizontal and vertical offset) from the plugin settings page. Colors, avatar, and welcome messages are configured in your oomates dashboard. ### What data is sent to oomates? Cart operations, order details, and store URL are sent to the oomates backend for AI processing and automation. If a visitor is signed in to your site, their WordPress display name, email address, roles and (with LearnDash) enrolled courses are also sent with their chat messages, so the agent can recognise them and answer as a known user. Logged-out visitors send none of this. See the “External Services” section for full details. ### Can I control what is sent about a signed-in user? Yes, in two ways. In the plugin settings, “Recognise signed-in users” turns the whole thing off, and every visitor is then treated as a guest. Developers who want finer control can filter the data before it is signed — remove the email address, add a membership level, or cancel it for one user; the filter name and its arguments are documented at the top of includes/viewer.php in the plugin folder. ## Reviews ![](https://secure.gravatar.com/avatar/e2510e9ad7f39421ec44a13dc732c22931c0cefbe015cca8450e3ad4d0a728d7? s=60&d=retro&r=g) ### 󠀁[Amazing AI Agent!](https://wordpress.org/support/topic/amazing-ai-agent/)󠁿 [danielkpsh](https://profiles.wordpress.org/danielkpsh/) јули 31, 2026 I was really surprised by how good this product is, it saves so much time! Like having two new employees working for me 24/7. I took the cheapest plan, it is good enough for me. [ Read all 1 review ](https://wordpress.org/support/plugin/oomates/reviews/) ## Contributors & Developers “oomates” is open source software. The following people have contributed to this plugin. Contributors * [ oomates ](https://profiles.wordpress.org/oomates/) [Translate “oomates” into your language.](https://translate.wordpress.org/projects/wp-plugins/oomates) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/oomates/), check out the [SVN repository](https://plugins.svn.wordpress.org/oomates/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/oomates/) by [RSS](https://plugins.trac.wordpress.org/log/oomates/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.12.0 * The AI agent can now tell signed-in site users from guests: rules can be scoped to guests or signed-in users, and the agent sees the signed-in user’s name, email, roles and, with LearnDash, their enrolled courses. New setting “Recognise signed- in users” turns this off ## Meta * Version **1.12.0** * Last updated **2 недели ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0.5** * PHP version ** 7.4 or higher ** * Language * [English (US)](https://wordpress.org/plugins/oomates/) * Tags * [AI Chatbot](https://mk.wordpress.org/plugins/tags/ai-chatbot/)[customer support](https://mk.wordpress.org/plugins/tags/customer-support/) [live chat](https://mk.wordpress.org/plugins/tags/live-chat/)[sales assistant](https://mk.wordpress.org/plugins/tags/sales-assistant/) [woocommerce](https://mk.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://mk.wordpress.org/plugins/oomates/advanced/) ## Ratings 5 out of 5 stars. * [ 1 5-star review ](https://wordpress.org/support/plugin/oomates/reviews/?filter=5) * [ 0 4-star reviews ](https://wordpress.org/support/plugin/oomates/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/oomates/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/oomates/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/oomates/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/oomates/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/oomates/reviews/) ## Contributors * [ oomates ](https://profiles.wordpress.org/oomates/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/oomates/)