Title: AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support &amp; Sales
Author: AI Zone Labs
Published: <strong>ноември 22, 2025</strong>
Last modified: јануари 27, 2026

---

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# AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales

 By [AI Zone Labs](https://profiles.wordpress.org/aizlabs/)

[Download](https://downloads.wordpress.org/plugin/aizlabs-chat-agent.1.1.2.zip)

 * [Details](https://mk.wordpress.org/plugins/aizlabs-chat-agent/#description)
 * [Reviews](https://mk.wordpress.org/plugins/aizlabs-chat-agent/#reviews)
 *  [Installation](https://mk.wordpress.org/plugins/aizlabs-chat-agent/#installation)
 * [Development](https://mk.wordpress.org/plugins/aizlabs-chat-agent/#developers)

 [Support](https://wordpress.org/support/plugin/aizlabs-chat-agent/)

## Description

AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your 
WordPress site.

**IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires
an active subscription and API key from AI Zone Labs to function. The plugin will
not work without this external service.**

#### Key Features

 * Smart AI-powered chat agent
 * Custom agent instructions
 * Knowledge base uploads
 * Function calling (order tracking, etc.)
 * Analytics dashboard
 * Multi-agent system

#### External Service Dependency

This plugin **REQUIRES** an external service to function:

**Service:** AI Zone Labs API (api.aizlabs.com)
 **Purpose:** Chat Agent processing,
natural language understanding, and response generation **Data Sent:** User questions,
conversation history, agent configuration, uploaded knowledge base files **Service
Terms:** https://aizlabs.com/terms-of-service **Privacy Policy:** https://aizlabs.
com/privacy-policy

**What data is transmitted:**
 * User chat messages and conversation history * Agent
configuration (instructions, model selection, tools) * Knowledge base files uploaded
for vector search * Session identifiers (for logged-in users: WordPress session 
tokens; for guests: UUID cookies) * WordPress site URL and plugin version

**Important Notes:**
 * An API key from AI Zone Labs is required for the plugin 
to function * Without a valid API key, the plugin will display a configuration warning*
User data is processed through AWS Lambda functions via API Gateway * The service
uses OpenAI models for AI processing

#### Privacy & Data Handling

 * Guest users: Session tracking via UUID-based cookies (30-day expiration)
 * Logged-in users: Session tracking via WordPress session tokens
 * All conversations stored in local WordPress database
 * Chat data transmitted to external AI processing service
 * No data sold to third parties
 * Users should review the privacy policy before using the chat

### Source Code & Libraries

This plugin includes the following third-party minified libraries:

#### DataTables

 * **Purpose:** Display and manage data tables with advanced features
 * **Files:** assets/lib/datatables/js/_.min.js, assets/lib/datatables/css/_.min.
   css
 * **Source:** https://datatables.net
 * **Repository:** https://github.com/DataTables/
 * **License:** MIT

#### Chart.js

 * **Purpose:** Create interactive charts and visualizations
 * **Files:** assets/lib/chartjs/chart.umd.min.js
 * **Source:** https://www.chartjs.org
 * **Repository:** https://github.com/chartjs/Chart.js
 * **License:** MIT

#### JSZip

 * **Purpose:** Create, read, and edit .zip files in JavaScript
 * **Files:** assets/lib/jszip/jszip.min.js
 * **Source:** https://stuk.github.io/jszip/
 * **Repository:** https://github.com/Stuk/jszip
 * **License:** MIT/GPLv3

All third-party libraries are unmodified and obtained from their official repositories.
The plugin’s custom JavaScript and CSS files (aizl-_.js and aizl-_.css) are included
in human-readable form in the assets/js and assets/css directories.

### Service Terms

By using this plugin, you agree to:
 * The AI Zone Labs Terms of Service: https://
aizlabs.com/terms-of-service * The AI Zone Labs Privacy Policy: https://aizlabs.
com/privacy-policy * Understand that user data will be transmitted to external services
for AI processing

### Support

For support, please visit: https://aizlabs.com/contact-us

## Installation

 1. Upload the plugin files to `/wp-content/plugins/aizlabs-chat-agent/` directory
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. **IMPORTANT:** Contact AI Zone Labs (https://aizlabs.com) to obtain an API key
 4. Navigate to Chat Agent> Settings in the WordPress admin
 5. Configure your API key and create your first agent
 6. Publish the agent to specific pages or admin areas

**Configuration Required:**
 * API key must be entered in plugin settings * Agent
must be created and configured * Agent must be published to specific pages to display
the chat widget

## FAQ

### Does this plugin work without an API key?

No. This plugin is a Software-as-a-Service solution that requires an active API 
key from AI Zone Labs. Without a valid API key, the plugin will not function.

### What external services does this plugin use?

This plugin connects to the AI Zone Labs API (api.aizlabs.com) for all AI processing.
User messages, conversation history, and agent configuration are sent to this service
for processing. Please review the service terms and privacy policy before use.

### Is my data secure?

All API communication uses HTTPS encryption. Conversation data is stored in your
WordPress database. Data transmitted to AI Zone Labs is handled according to their
privacy policy. We recommend reviewing their privacy policy at https://aizlabs.com/
privacy-policy.

### Can I use this plugin offline?

No. This plugin requires an active internet connection and access to the AI Zone
Labs API service to function.

### What AI models are supported?

The plugin supports various OpenAI models including GPT-4o, GPT-4o-mini, and other
models available through the AI Zone Labs service.

### How are user sessions tracked?

For logged-in users, WordPress session tokens are used. For guest users, a UUID-
based cookie (30-day expiration) is set to maintain conversation continuity.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales” is open source
software. The following people have contributed to this plugin.

Contributors

 *   [ AI Zone Labs ](https://profiles.wordpress.org/aizlabs/)

[Translate “AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales” into your language.](https://translate.wordpress.org/projects/wp-plugins/aizlabs-chat-agent)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/aizlabs-chat-agent/),
check out the [SVN repository](https://plugins.svn.wordpress.org/aizlabs-chat-agent/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/aizlabs-chat-agent/)
by [RSS](https://plugins.trac.wordpress.org/log/aizlabs-chat-agent/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.2

 * Enhanced site scan file download link (fixes 404 on servers blocking .md files)

#### 1.1.1

 * Fixed site scan file downloadable link
 * Improved chat panel UI

#### 1.1.0

 * Multiple file upload support for agent knowledge base
 * Site scan feature to automatically generate markdown from site content
 * Site scan file download capability
 * Cache clean function for response cache management
 * Enhanced delete functions for knowledge base files
 * Complete uninstall cleanup – now removes OpenAI files and vector stores

#### 1.0.0

 * Initial release
 * AI-powered chatbot functionality
 * Multi-agent support
 * Knowledge base integration
 * Function calling system
 * Conversation analytics
 * Session management for logged-in and guest users

## Meta

 *  Version **1.1.2**
 *  Last updated **3 месеци ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **6.9.4**
 *  PHP version ** 7.3 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/aizlabs-chat-agent/)
 * Tags
 * [AI](https://mk.wordpress.org/plugins/tags/ai/)[automation](https://mk.wordpress.org/plugins/tags/automation/)
   [chatbot](https://mk.wordpress.org/plugins/tags/chatbot/)[customer support](https://mk.wordpress.org/plugins/tags/customer-support/)
   [helpdesk](https://mk.wordpress.org/plugins/tags/helpdesk/)
 *  [Advanced View](https://mk.wordpress.org/plugins/aizlabs-chat-agent/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/aizlabs-chat-agent/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/aizlabs-chat-agent/reviews/)

## Contributors

 *   [ AI Zone Labs ](https://profiles.wordpress.org/aizlabs/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/aizlabs-chat-agent/)